Terms and Conditions

Terms and Conditions

Effective Date: 17 March 2025

Welcome to Exmas International Solutions Ltd (Kenya). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.

1. Definitions

  • “Company,” “we,” “us,” “our” refers to Exmas International Solutions Ltd (Kenya).
  • “User,” “you,” “your” refers to anyone accessing or using our website and services.
  • “Services” include but are not limited to IT solutions, cybersecurity services, network installations, and other related offerings in Kenya.
  • “Website” refers to https://exmasinternationalsolutions.com/.

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old or have the consent of a legal guardian.
  • You have the legal capacity to enter into these Terms.
  • You will comply with all applicable Kenyan laws and regulations.

3. Use of Services

  • You agree to use our services only for lawful purposes in accordance with Kenyan laws.
  • You will not misuse, modify, or interfere with our website, network, or services.
  • Unauthorized access, data mining, or cyber attacks against our system are strictly prohibited.

4. Account Registration

  • Some services may require account registration.
  • You are responsible for keeping your login credentials secure.
  • Any activities under your account are your responsibility.
  • We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activities.

5. Payments and Fees

  • Prices for our services are subject to change without notice.
  • Payments must be made in accordance with agreed terms.
  • Failure to make timely payments may result in service suspension.
  • All payments are non-refundable unless otherwise stated.
  • All transactions are governed by the relevant Kenyan tax laws and financial regulations.

6. Intellectual Property Rights

  • All content, trademarks, logos, and intellectual property on our website and services remain the property of Exmas International Solutions Ltd (Kenya).
  • You may not copy, distribute, or modify our content without prior written consent.

7. Third-Party Links and Services

  • Our website may contain links to third-party sites.
  • We are not responsible for the privacy practices or content of third-party sites.
  • Engaging with third-party services is at your own risk.

8. Limitation of Liability

  • We provide our services on an “as is” and “as available” basis.
  • We do not guarantee that our services will be error-free or uninterrupted.
  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

9. Indemnification

You agree to indemnify and hold Exmas International Solutions Ltd (Kenya) harmless from any claims, losses, damages, or expenses arising from:

  • Your use of our services.
  • Any breach of these Terms.
  • Violations of applicable Kenyan laws.

10. Termination

  • We reserve the right to suspend or terminate your access to our services if you violate these Terms.
  • You may terminate your account at any time by notifying us in writing.

11. Governing Law

These Terms are governed by the laws of Kenya. Any disputes arising under these Terms shall be resolved in the courts of Nairobi, Kenya.

12. Changes to These Terms

  • We may update these Terms from time to time.
  • Users will be notified of significant changes.
  • Continued use of our services after updates constitutes acceptance of the new Terms.

13. Contact Information

For any questions or concerns about these Terms, please contact us at:

  • Email: [email protected]
  • Phone: +254 725 415 177
  • Address: Landmark Plaza, Argwings Kodhek Road, Hurlingham, Nairobi, Kenya

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.